About The Position

This position is responsible for parking database management, reporting, request process and customer experience/interface oversight. This position will coordinate policy recommendations and procedure development related to parking database management. This position will be responsible for developing and implementing customer and stakeholder communications and trainings for all SOM agencies. This position is responsible for the oversight of the electronic security parking access request process statewide, and web content. Maintain a parking, Asset Data Management, and State Operator databases for the purpose of running system data reports, reconciling parking account information with HR information – duties related to this task includes connecting data sources and building database queries. This position also analyzes high-level secured parking access requests to determine appropriate access and follow up with requestor to advise the requestor if any requested access levels are denied and work with them for appealing the decision. This includes legislative, judicial, executive, and police requests. Works with the Real Estate Division to update and maintain statewide parking leases. Responsibilities include high security programming for parking and ramp access cards, secured vehicle checks utilizing MSP to check unauthorized vehicles in lots and ramps, system reports and metrics.

Requirements

  • Possession of a bachelor's degree in any major.
  • One year of professional experience for Departmental Analyst 10.
  • Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service for Departmental Analyst P11.
  • For Departmental Analyst (Departmental Trainee) 9 (FOR CLASSIFIED STATE EMPLOYEES ONLY): Four years of experience as an advanced 9-level worker in an ECP Group One classification.
  • OR Three years of experience as an E9, E10, or E11-level worker in an ECP Group One classification.
  • OR Two years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification.
  • OR Two years of experience as a first-line supervisor in an ECP Group Three classification.
  • OR One year of experience as a second-line supervisor in an ECP Group Three classification.
  • Paraprofessional classifications are those requiring an associate's degree or two years of college.
  • College credits may be substituted on a proportional basis (one year of college education may substitute for one quarter of the required experience) for up to one half of the required experience.
  • Alternate Education and Experience for Departmental Analyst (Departmental Trainee 9) 9 - P11: Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

Nice To Haves

  • Educational level typically acquired through completion of high school for Departmental Analyst (Departmental Trainee) 9 (FOR CLASSIFIED STATE EMPLOYEES ONLY).
  • Educational level typically acquired through completion of high school for Departmental Analyst (Departmental Trainee 9) 9 - P11.

Responsibilities

  • Parking database management, reporting, request process and customer experience/interface oversight.
  • Coordinate policy recommendations and procedure development related to parking database management.
  • Develop and implement customer and stakeholder communications and trainings for all SOM agencies.
  • Oversight of the electronic security parking access request process statewide, and web content.
  • Maintain a parking, Asset Data Management, and State Operator databases for the purpose of running system data reports, reconciling parking account information with HR information – duties related to this task includes connecting data sources and building database queries.
  • Analyze high-level secured parking access requests to determine appropriate access and follow up with requestor to advise the requestor if any requested access levels are denied and work with them for appealing the decision.
  • Works with the Real Estate Division to update and maintain statewide parking leases.
  • High security programming for parking and ramp access cards.
  • Secured vehicle checks utilizing MSP to check unauthorized vehicles in lots and ramps.
  • System reports and metrics.

Benefits

  • Proof of eligibility to work in the United States within three business days of beginning employment.
  • DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment.
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