Department Support Coordinator - New Product Introduction (NPI)

RTX • Burnsville, MN

1d • $43,400 - $82,600 • Onsite

About The Position

This role supports the introduction of new products into manufacturing by coordinating materials, production schedules, and cross-functional teams to ensure smooth operations. It involves tracking production progress, resolving manufacturing issues, supporting customer requests, and driving process improvements. You'll gain experience with the Collins Management System (CMS), CORE methodology, and collaborative manufacturing environments.

Requirements

• Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience
• Experience in a support or administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• US Citizen

Nice To Haves

• Ability to work independently and as part of a team.
• Detail-oriented with a strong sense of responsibility.
• Organizational and multitasking skills.
• Communication and interpersonal skills.
• SAP Proficiency.
• Ability to trouble shoot moderate technical problems.
• Able to adapt to a fast-paced, dynamic environment.

Responsibilities

• Facilitate flow of new product through production flow and identify potential production problems to ensure that personnel, equipment, and materials are available as needed.
• Prepares reports on works in progress including Line of Balance sheets and provides good visibility by keeping them up to date.
• Coordinates material requirements to ensure a controlled flow of approved materials are timed to meet production requirements.
• Coordinates interdepartmental activity with quality, manufacturing, purchasing, design, inventory control, and other groups.
• Support customer requests through direct communication ensuring standard work is followed and considering business impact on each decision.
• Works closely with OPMs and NPI engineers in ensuring manufacturing readiness prior to products being released to production.
• Collects, tracks, and escalates manufacturing improvement opportunities including design and producibility related ones, to both engineering and program management as needed.

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree