Department Support Asst Radiology PT Days

Trinity Health•Des Moines, IA

1d•Onsite

About The Position

MercyOne is seeking a Department Support Assistant – Medical Imaging to perform administrative duties for the department. This role involves greeting patients and visitors, checking them in, and announcing their arrival to the appropriate hospital area. The assistant will also complete patient registration as needed, operate office equipment, and manage patient charts. The position acts as a liaison for patients and their families in the waiting room, communicates effectively with staff and physicians, and ensures accuracy in collecting patient demographics and insurance information. Escorting or transporting patients may also be required, along with managing office supply inventory.

Requirements

Operates PC, fax machine, copy machine and other office equipment as necessary.
Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
High school diploma preferred or high school equivalency.
Typing ability and basic computer skills.
Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

Nice To Haves

One-year administrative experience preferred.
Medical terminology preferred.

Responsibilities

Performs administrative duties for the department.
Greets patients and visitors.
Checks in each patient and announces arrival to the appropriate area of the hospital.
Completes patient registration as needed.
Operates PC, fax machine, copy machine and other office equipment as necessary.
Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
Checks surgery and imaging records for completeness and follows up with appropriate personnel to ensure records are completed.
Collects and stickers patient charts.
Acts as a liaison for patients and their families in the waiting room.
Communicates appropriately with staff, physicians, and other departments with the ability to prioritize in an environment that is often hectic and subject to frequent interruptions.
Performs registration functions as needed.
Maintains a high degree of accuracy in collecting patient demographics and insurance information from various sources.
Escorts/transports patients as needed.
Manages office supply inventory.