Department Support Asst Radiology PT Days

Trinity Health•West Des Moines, IA

2d•Onsite

About The Position

MercyOne is seeking a Department Support Assistant – Medical Imaging to perform administrative duties for the department. This role involves greeting patients and visitors, checking in patients, completing patient registration, and acting as a liaison for patients and their families. The assistant will communicate with staff, physicians, and other departments, manage office supply inventory, and escort/transport patients as needed. MercyOne is committed to improving the health of its communities through personalized and convenient care, with MercyOne Des Moines Medical Center being Iowa's largest medical center and one of the Midwest's largest referral centers.

Requirements

High school diploma preferred or high school equivalency.
Typing ability and basic computer skills.
One-year administrative experience preferred.
Medical terminology preferred.
Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

Responsibilities

Performs administrative duties for the department.
Greets patients and visitors.
Checks in each patient and announces arrival to the appropriate area of the hospital.
Completes patient registration as needed.
Operates PC, fax machine, copy machine and other office equipment as necessary.
Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
Checks surgery and imaging records for completeness and follows up with appropriate personnel to ensure records are completed.
Collects and stickers patient charts.
Acts as a liaison for patients and their families in the waiting room.
Communicates appropriately with staff, physicians, and other departments with the ability to prioritize in an environment that is often hectic and subject to frequent interruptions.
Performs registration functions as needed.
Maintains a high degree of accuracy in collecting patient demographics and insurance information from various sources.
Escorts/transports patients as needed.
Manages office supply inventory.