Department Specialist I_USA

Premier Staffing Solution•Boise, ID

2d•Onsite

About The Position

The Department Specialist role in Supply Chain Finance - Vendor Compliance will be primarily responsible for tracking and processing correspondence related to the Client's Vendor Compliance program. The program is a nation-wide program to issue compliance charges for poor performance by vendor partners. The key elements of the program are on-time performance, fill rate of Purchase Orders, and monitoring of sub-standard pallets. This position will be one of the primary points of contact for all vendors and will be responsible for communications between the vendors and the company. In addition, the position will be responsible to follow-up with the DCs regarding the timely processing of all claims and paybacks.

Requirements

High School Diploma or GED equivalent.
3 years' experience working in an office environment as a administrative assistant or project coordinator.
Computer skills: MS Office Suite - including intermediate Excel skills, ability to learn to navigate within Company systems.
Self Starter
Able to work with limited supervision.
Detail oriented
Deadline Driven
Candidate must meet SLA's when responding to tickets.
Excellent verbal and written communication skills.
Ability to follow verbal and written instructions.
Keyboarding proficiency

Nice To Haves

Experience with an onsite ticketing system is a nice to have.

Responsibilities

Addresses Vendor Compliance requests from vendors
Research vendor inquiries related to Vendor Compliance
Routes pay-back requests to appropriate parties for follow-up
Maintains appropriate turn-around time on all vendor requests
Monitors aging of all payback requests
Logs all VC system information in AVISS (program that suppliers use to submit requests/tickets)
Informs management related to trends and/or challenges with the Vendor Compliance system/program
Responds to inquiries in area of responsibility.
Collects data/information for department use in special projects or reports.
Updates information and reports typically on the computer.
Checks information for accuracy.
Prepares form letters in response to customer issues i.e. payback requests.
Reviews information/data and makes decisions within defined guidelines, parameters, and instruction.
Examines and prioritizes documents to determine work to be completed or best course of action.
Creates and maintains complex records.
Checks own work for accuracy.