Department Specialist I_USA

Premier Staffing SolutionBoise, ID
Onsite

About The Position

This role requires a motivated individual with strong organizational and communication skills to support office operations. The Department Specialist I will be responsible for administrative tasks, project coordination, and managing incoming requests through an onsite ticketing system. The ideal candidate will be detail-oriented, deadline-driven, and capable of working independently while meeting service level agreements (SLAs). Proficiency in MS Office Suite, particularly Excel, and the ability to learn new company systems are essential.

Requirements

  • High School Diploma or GED equivalent.
  • 3 years' experience working in an office environment as an administrative assistant or project coordinator.
  • Computer skills: MS Office Suite – including intermediate Excel skills, ability to learn to navigate within Company systems.
  • Self Starter - Able to work with limited supervision.
  • Detail oriented.
  • Deadline Driven.
  • Candidate must meet SLA's when responding to tickets.
  • Excellent verbal and written communication skills.
  • Ability to follow verbal and written instructions.
  • Keyboarding proficiency.

Nice To Haves

  • Experience with an onsite ticketing system.

Responsibilities

  • Respond to tickets and meet Service Level Agreements (SLAs).
  • Perform administrative assistant or project coordinator duties.
  • Utilize and navigate company systems.
  • Manage tasks with limited supervision.
  • Maintain a high level of detail and meet deadlines.
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