Department Secretary - Care Coordination - Days

Memorial Hospital at Gulfport•Gulfport, MS

About The Position

Works independently to provide clerical support for the Division/Department. Coordinates departmental clerical activities, manages information and files, prepares written materials, and schedules and coordinates meetings and facilities. The role also supports visitors and telephone callers and maintains the manager’s appointment calendar.

Requirements

  • High school diploma or GED.
  • Associate’s degree, an accredited secretarial course, or equivalent experience.
  • Business, secretarial science, or a related field.
  • Three years of clerical experience or two years of secretarial experience in a customer service environment.
  • Experience in a healthcare environment.

Responsibilities

  • Receives, handles, and transfers phone calls and messages, and provides assistance and guidance to visitors.
  • Responds to visitors and telephone inquiries, assisting when possible or referring them to the appropriate person or department.
  • Takes complete and accurate messages when an appropriate person is unavailable and delivers them promptly.
  • Coordinates the clerical activities of the department.
  • Sets priorities and produces work by established due dates.
  • Prepares reports, correspondence, and other written material, including typing and copying as directed, and forwards it to the appropriate area.
  • Responds to correspondence that does not require the attention of designated staff members.
  • Logs, processes, and/or forwards information submitted to the department in accordance with established procedures.
  • Maintains files in an accurate, easily retrievable manner.
  • Keeps the office organized so needs can be met promptly and efficiently.
  • Schedules and coordinates meetings and facilities, including coordinating schedules, reserving rooms, ordering supplies, taking minutes, and performing other assigned duties.
  • Maintains the manager’s appointment calendar.
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