Temporary Department Secretary

Selfhelp Community ServicesNew York, NY
$20 - $24Onsite

About The Position

Assists in and relieves department Director and other staff of clerical work and various administrative tasks. This position is a temporary role and employment will be expected to end by Feb 2027.

Requirements

  • One year related experience and/or training
  • Working knowledge of Microsoft Office Suite and other technology
  • Excellent communication and listening skills
  • Excellent customer service skills with a focus on treating clients with respect and dignity
  • Able to multi-task and work independently with a great attention to detail

Nice To Haves

  • High school diploma or GED preferred

Responsibilities

  • Answer and screen the telephone and disseminate information to callers or routes calls to appropriate parties. When appropriate, records details of message and note follow-up action. Place outgoing calls.
  • Read and route incoming mail. Locate and attach appropriate file to correspondence to be answered by supervisors.
  • Fax, mail, and receive all materials related to department activities.
  • Check income messages.
  • Compose and type routine correspondence such as letters of reference, memos, letters to other departments/agencies.
  • Maintain all departmental filing systems and upgrade systems as needed. File correspondence and other records.
  • Assist in the preparation of monthly/quarterly/annual/ service summary reports, (i.e. transportation usage, PERS etc.) as well as grant applications.
  • Follow up vendors regarding invoices and delivery or problem/complains from clients.
  • Maintain inventory, inform director of needed supplies, get approval and order office supplies to maintain sufficient levels for smooth operations.
  • Schedule appointments for department staff when needed.
  • Greet visitors, ascertains nature of business and conducts visitors to employer or appropriate person.
  • Make copies of correspondence or other printed material, and monthly Program Calendar.
  • Make deposit slips and stamp checks for deposit.
  • Compile monthly statistics.
  • Assist the Program staff in running programs as needed.
  • Perform other related duties as requested or assigned.
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