DEPARTMENT SECRETARY - MEADOWVIEW THERAPY (40 HRS/WK DAYS)

Riverside Healthcare • Kankakee, IL

1d • Onsite

About The Position

The Department Secretary is essential in ensuring the smooth and efficient operation of the department. This position involves performing a variety of clerical and administrative tasks, including patient appointment scheduling, record maintenance, and support for department leadership. The ideal candidate will have strong organizational skills, excellent communication abilities, and a commitment to providing exceptional service.

Requirements

• Proven experience in an administrative or clerical role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Familiarity with office equipment (printers, copiers, fax machines).
• High school diploma or equivalent

Nice To Haves

• Associates degree or relevant certification preferred.

Responsibilities

• Perform general clerical tasks, including typing, filing, and photocopying.
• Prepare and edit correspondence, reports, and other documents as needed.
• Monitor and maintain office supply inventory levels.
• Order supplies as necessary and ensure timely delivery and organization.
• Answer and direct incoming phone calls in a professional manner.
• Take messages and relay information to appropriate personnel.
• Sort and distribute incoming mail and prepare outgoing mail for delivery.
• Maintain records of correspondence as needed.
• Maintain accurate and organized records and filing systems for easy retrieval.
• Ensure confidentiality and security of sensitive information.
• Assist in maintaining department schedules and calendars.
• Coordinate meetings, appointments, and events for department staff and leadership.
• Provide administrative support to department staff and leadership as needed.
• Assist in the preparation of presentations, reports, and other documents.
• Input and update data in various databases and spreadsheets.
• Ensure accuracy and completeness of data entries.
• Schedule patient appointments efficiently and accurately.
• Register patients upon arrival, ensuring all necessary information is collected.
• Collect patient payments at the time of service and manage transactions accurately.
• Provide patients with receipts and assist with payment-related inquiries.
• Verify patient insurance information prior to appointments.
• Ensure necessary documentation is collected and maintained for billing purposes.

Benefits

• Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Paid Leave Hours accrued as you work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED