Dept. Program Tech (Investigative Aid)
About The Position
The City of Greensboro Police Department is seeking a detail-oriented and resourceful professional to join the team as a Department Programs Technician (Investigative Aid). This role provides critical investigative support to law enforcement detectives by researching information, organizing case materials, following up with witnesses and victims, and helping move investigations toward resolution. If you are naturally curious, organized, and comfortable working with sensitive information, this is an opportunity to use those strengths in meaningful public service. Investigative teams rely on accurate information, thorough research, and timely follow-up to help solve cases and support victims, witnesses, and the community. As a Department Programs Technician (Investigative Aid), you will provide research, administrative, and investigative support to law enforcement detectives. The position requires strong attention to detail, sound judgment, discretion, and the ability to manage sensitive information while working on multiple investigations. This position is NON-EXEMPT under the Fair Labor Standards Act (FLSA). With experience and continued professional development, potential opportunities may include valuable experience in investigative support, research, public safety operations, and case management.
Requirements
- High School Diploma/GED with 1+ years of experience in research, administrative, database reporting, and/or investigative support
- Valid Driver's License
- Must obtain DCI (Division of Criminal Information) Certification from the State of North Carolina within the new-hire 6-month probationary period.
Nice To Haves
- Bilingual (Proficient in oral and written translation)
- Experience working in Law Enforcement or the Criminal Justice system
- Division of Criminal Information Certification from the State of North Carolina
Responsibilities
- Utilizing a wide range of databases and information systems to support investigative activities.
- Researching information and developing or verifying investigative leads.
- Organizing and maintaining case files and related investigative materials.
- Contacting witnesses and victims to obtain information and conduct follow-up.
- Reviewing and evaluating reports and complaints to help determine appropriate next steps.
- Communicating with external agencies to verify information and investigative leads.
- Responding professionally to telephone inquiries and directing requests as appropriate.
- Maintaining accurate documentation and handling sensitive information with discretion.
Benefits
- Hiring Salary Range : $41,600.00 - $ 48,425.00
- Full Salary Range : $41,600.00 - $73,176.00 Annually
- You can learn more about the benefits that the City of Greensboro offers by visiting HERE .
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
