Department Performance Specialist (Strategic Planning Analyst II)
About The Position
The City of Edmonton is seeking a collaborative and forward-thinking professional to join the City Operations Department Strategy team. As a Department Performance Specialist, you will play a critical role in shaping how the department tracks, evaluates, and continuously improves its services. Reporting to the Manager of Business Planning and Performance (BPP), you will deliver performance management expertise to ensure the City Operations department continuously improves and matures performance measurement planning, monitoring, and reporting. Working closely with partners in the department and the corporate Budget and Business Planning Branch, you will lead Enterprise Performance Management (EPM) across City Operations and support strategic, corporate, and service planning. By providing strategic advice, technical expertise, and performance analysis, you will ensure that the branches in City Operations track, evaluate, and improve their service delivery to meet strategic objectives. Additionally, you will help align departmental priorities with the Corporate Strategic Planning Framework and Council priorities.
Requirements
- Completion of a University degree in Arts, Humanities, Social Sciences, Business Administration, Commerce, Finance, Public Administration, Planning or a related discipline
- A minimum of five (5) years of progressively responsible experience in a combination of: Corporate performance measures, target setting, and benchmarking; Transforming performance data into meaningful insights; Strategic and operational business and budget planning; Business case development; Developing presentations for senior leadership
- Knowledge and experience developing, managing and/or working with enterprise performance systems aligned to strategy, plans, budget, risk and policy
- Knowledge and experience supporting the implementation of corporate priorities, strategies and initiatives and corporate reporting processes and protocols
- Advanced knowledge of primary and secondary research methodologies, including but not limited to project design and implementation, effective data gathering, analysis and synthesis, jurisdictional scanning and benchmarking
- Superior verbal and written communication skills to express complex ideas persuasively, and facilitate strategic and planning conversations
- Ability to persuade, negotiate, and build consensus with people at varying levels
- Experience presenting information and recommendations to different audiences to support decision making
- Ability to lead and manage projects effectively, working independently and as part of a team
- Alignment to our Cultural Commitments and Leadership Competencies
- Embracing a culture of equity, diversity, reconciliation and inclusion
Nice To Haves
- A graduate degree in a related field
- Direct experience with policy analysis, coordination, and development
- Direct experience with risk identification, analysis, and planning
- Leadership and project management experience within a public sector or large and complex environment would be beneficial
Responsibilities
- Provide advice, support and technical expertise on performance management for projects, initiatives and service delivery for the City Operations department and its branches (Edmonton Transit Service, Fleet and Facility Services, Parks and Roads Services, and Waste Services)
- Conduct performance planning, tracking, reporting and improvement to support ongoing performance management, and prepare recommendations for department and branch leaders to address the changing needs of the department and corporation
- Contribute to corporate, department and branch business strategies, plans, budgets, methodologies and tools, in alignment with the City’s Strategic Planning Framework
- Contribute to the design, implementation and continuous improvement of unit level processes and practices related to strategy, business planning, performance management, risk management, policy and change management
Benefits
- Hybrid work arrangement with the flexibility to work from both home and the worksite
- Access and accommodations throughout the recruitment process
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
