Department of State Aide 6-E8 - Oak Park #142

State of Michigan•Oak Park, MI

2d•Onsite

About The Position

This role is all about helping people. You’ll work directly with Michigan residents to review their requests, check eligibility, and make sure their applications meet requirements. You’ll process a variety of transactions, answer questions, and help customers understand different services and online options. If you like working with people, staying organized, and getting things done accurately and on time, this job gives you a meaningful way to serve your community. Apply today and start building your career with the State of Michigan!

Requirements

Educational level typically acquired through completion of high school.
Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
Must apply through the NEOGOV system.
Must be available to work any of the following days/hours: Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.; Wednesday: 8:30 a.m. - 8:00 p.m.
Employees may be required to work on Saturdays, in accordance with contractual agreements.
Must submit to and pass a pre-employment drug test.
Must pass a criminal background check.
Must be a United States Citizen.
Must pass a thorough background investigation.
Must provide proof of U.S. Citizenship.
Current legal name and date of birth on citizenship and identity documents should match.
Spelling needs to match exactly.
Date of birth needs to be an exact match.
If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).

Nice To Haves

Department of State Aide 6: No specific type or amount of experience is required.
Department of State Aide 7: One year of experience equivalent to a Department of State Aide 6.

Responsibilities

Review requests from Michigan residents.
Check eligibility for services.
Ensure applications meet requirements.
Process a variety of transactions.
Answer customer questions.
Help customers understand different services and online options.
Occasional travel may be required for relief assignments at other branch offices.