Department of State Aide 6-E8 - Big Rapids #301
State of Michigan•Big Rapids, MI
•Onsite
About The Position
The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens.
Requirements
- Educational level typically acquired through completion of high school.
- Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
- Must apply for this vacancy through the NEOGOV system.
- Must be available to work any of the following days/hours during your appointment: Branch Operations Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m. Wednesday: 8:30 a.m. - 8:00 p.m.
- Employees may be required to work on Saturdays, in accordance with contractual agreements.
- Must submit to and pass a pre-employment drug test prior to their actual appointment.
- Must pass a nationwide criminal history background check prior to position appointment.
- Must be a United States Citizen.
- Must pass a thorough background investigation.
- Must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position.
- Must provide photo identification.
- Current legal name and date of birth on citizenship and identity documents should match.
- Spelling needs to match exactly.
- Date of birth needs to be an exact match.
- If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).
Nice To Haves
- Employees may be required to work on Saturdays, in accordance with contractual agreements.
Responsibilities
- Service customers by reviewing requests, eligibility, and application requirements.
- Process transactions.
- Educate customers on services and alternative methods.
- Work with a sense of purpose, urgency, and accuracy for Michigan citizens.
- Occasional travel may be required for relief assignments at other branch offices.
Benefits
- Eligible to participate in the benefits offered by the state.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
