About The Position

The Department Manager is responsible for merchandising and sales within an assigned department and for providing the highest level of customer service. The position reports to the Store Manager. It involves coordinating merchandise receipt and distribution, maintaining inventory, supporting new team members, and keeping the department clean, organized, and safe. The role requires an irregular schedule, including days, nights, and every other weekend and/or holidays. The work takes place in a retail store environment.

Requirements

  • Excellent customer service skills.
  • Ability to work an irregular work schedule.
  • Frequent lifting of up to 50 pounds.
  • Ability to stand for long periods.
  • Frequent bending and twisting.

Nice To Haves

  • Extensive knowledge of cashier processes and procedures.
  • High school diploma.
  • Previous warehouse and forklift experience.
  • Customer service training and/or experience.

Responsibilities

  • Direct and coordinate the receipt and distribution of merchandise at the retail store.
  • Set priorities for distribution of new merchandise within the assigned department.
  • Ensure adequate inventory in all areas of the assigned department.
  • Use appropriate receiving procedures to accurately record products received.
  • Assist with training and directing new department team members.
  • Clean and organize the department.
  • Ensure employees and customers practice safety when handling merchandise.
  • Perform other duties as assigned by the Store Manager.
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