DEPARTMENT MANAGER - SALES

Von Maur•Madison, WI

About The Position

As a Department Manager at Von Maur, you represent the company and help uphold its reputation as America’s Leading Department Store. You drive retail growth by building and maintaining relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences. The role includes motivating, training, coaching, and leading associates by example; growing department business through relationships; performing sales associate duties and meeting individual sales and account goals; assessing associate performance; providing feedback on service, selling, and account statistics; and developing solutions for customer problems and department needs. You must be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate associates to deliver outstanding customer service through training, coaching, and leading by example.
  • Develop relationships to grow department business.
  • Perform all duties of a sales associate and meet individual sales and account goals.
  • Assess associate performance to improve customer service, increase sales, and meet department goals.
  • Provide associates with feedback on service, selling, and account statistics.
  • Develop and implement solutions to address customer problems and department needs.
  • Work a rotation of day, evening, and weekend shifts.

Benefits

  • Competitive wages
  • Commission incentive
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • Promote-from-within philosophy and career opportunities
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