DEPARTMENT MANAGER - SALES

Von Maur/Dry Goods • Rochester Hills, MI

9d

About The Position

As a Department Manager at Von Maur, you represent the company and contribute to its reputation for customer service. You drive retail growth by building and maintaining relationships, optimizing merchandising, and developing associates to provide excellent customer experiences. The role includes leading and coaching associates, growing department business, meeting personal sales and account goals, assessing performance, and addressing customer and department needs. You must be available for a rotation of day, evening, and weekend shifts.

Requirements

• Be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service through training, coaching, and leading by example.
• Develop relationships to grow department business.
• Perform all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve service quality, increase sales, and meet department goals.
• Provide associates with feedback on service, selling, and account statistics.
• Develop and implement solutions to address customer problems and department needs.

Benefits

• Competitive wages
• Commission incentives
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Opportunities for career advancement through a promote-from-within philosophy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed