Department Manager - Tools/Hardware/Plumbing - Watford City, ND

Runnings•Watford City, ND
•$18 - $22•Onsite

About The Position

Runnings is hiring a hands-on leader to manage the Tools, Hardware, Plumbing, and Electrical department in a new 21,000-square-foot retail store. The manager leads merchandising, inventory management, sales performance, customer service, and the development of a knowledgeable department team. The role serves homeowners, contractors, farmers, ranchers, and DIY customers in a fast-paced retail environment. Hourly pay is $18.00–$22.00, based on experience.

Requirements

  • Strong understanding of tools, hardware, plumbing, electrical, fasteners, shop supplies, home improvement products, or related categories is preferred.
  • Customer-focused mindset and an interest in helping customers find solutions and complete projects.
  • Ability to train, coach, and positively influence team members while promoting teamwork and accountability.
  • Strong organizational skills and ability to prioritize tasks, maintain standards, and drive department performance.
  • Comfort assisting customers with product questions and identifying practical solutions.
  • Ability to work a varied schedule including days, evenings, and every other weekend.
  • Ability to work an irregular schedule.
  • Excellent customer service and communication skills.
  • Frequent lifting of up to 50 pounds.
  • Ability to stand and walk for extended periods.
  • Frequent bending, reaching, twisting, and moving merchandise.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous retail, hardware, construction, maintenance, home improvement, farm and ranch, or customer service experience preferred.
  • Prior leadership, supervisory, or department management experience is a plus.

Responsibilities

  • Lead merchandising and presentation of tools, hardware, plumbing, and electrical products.
  • Coordinate placement and distribution of new merchandise within the department.
  • Maintain accurate inventory levels and strong in-stock conditions.
  • Deliver customer service and assist customers with product selection and purchases.
  • Provide product knowledge and recommendations to help customers complete projects safely and successfully.
  • Partner with Retail Buyers to identify inventory needs and product opportunities.
  • Train, mentor, and support department team members.
  • Monitor pricing, signage, merchandising standards, and department appearance.
  • Ensure safe handling, storage, and display of merchandise.
  • Maintain a clean, organized, and well-stocked department.
  • Support overall store operations and perform additional responsibilities as assigned.

Benefits

  • Employee discount
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • 401(k) with company match
  • Training and development opportunities
  • Advancement opportunities
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