DEPARTMENT MANAGER - SALES

Von Maur/Dry Goods•Cedar Falls, IA

About The Position

As a Department Manager at Von Maur, you represent the company and help uphold its reputation as America’s Leading Department Store. You drive retail growth by building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences. You motivate, train, coach, and lead associates by example; grow department business; perform sales associate duties while meeting individual sales and account goals; assess associate performance; provide feedback on service, selling, and account statistics; and develop solutions to customer problems and department needs. The role requires availability for rotating day, evening, and weekend shifts.

Requirements

  • Be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate associates to deliver outstanding customer service through training, coaching, and leading by example.
  • Develop relationships to grow department business.
  • Perform all sales associate duties and meet individual sales and account goals.
  • Assess associate performance to improve service quality, increase sales, and meet department goals.
  • Provide associates with feedback on service, selling, and account statistics.
  • Develop and implement solutions to customer problems and department needs.

Benefits

  • Competitive wages
  • Commission incentive
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy and career opportunities
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