Department Manager - Quality Assurance

U. S. Steel•Ecorse, MI
•Onsite

About The Position

U. S. Steel Corporation has an opening for a Department Manager – Quality Assurance at its Great Lakes facility located in Ecorse, MI. This role involves overseeing quality assurance processes, managing a team, and ensuring adherence to quality standards in a heavy industry, unionized environment.

Requirements

  • Bachelor's degree in metallurgical engineering, chemical engineering, chemistry, or a closely related field
  • At least six years of experience in steelmaking operations which demonstrates technical expertise in Quality Assurance activities
  • Excellent interpersonal skills with the ability to listen as well as communicate with all stakeholders, including his or her team, customers, vendors and regulatory agencies.
  • Ability to work independently and as part of a team, and to manage multiple priorities in a fast-paced environment.
  • Experience with statistical process control and other quality control tools and techniques (i.e. Measurement System Analysis, Minitab)
  • Strong aptitude with computer systems and working with data.

Nice To Haves

  • Knowledge of mechanical and chemical testing of steel preferred.
  • Previous supervisory experience strongly preferred.

Responsibilities

  • Evaluate and drive improvement in unit diversions, reworks, and customer claims.
  • Lead and drive appropriate corrective actions and put in place production quality gates to prevent products defects.
  • Work with sales and customer service groups to address customer complaints and claims, coordinate customer visits, and improve customer delight with steel products.
  • Work collaboratively with plant operating leadership teams to evaluate and improve quality processes, culture, and systems to maximize operational capabilities & efficiencies.
  • Manage and lead cross functional teams focused on development, quality, yield, and delivery making recommendations for continuous improvement.
  • Develop and deliver appropriate reports to plant leadership and executive corporate management.
  • Ensure proper procedures and processes are in places to prevent non-conforming product from being produced or getting to the final customer.
  • Maintain ISO and IATF certifications which includes management of the corresponding control systems, internal and external audit programs, and document and record control throughout the unit.
  • Operate in a heavy industry environment with a unionized workforce.
  • Manage all facets of a team of QA engineers and lab personnel, including hiring, retention, coaching and developing, setting performance objectives, and conducting performance reviews.
  • Oversee all laboratory operations including staffing, maintaining equipment, ensuring safety, and supporting production.
  • Own the laboratory quality management system and maintain external accreditation for key tests.
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