Department Manager - Quality Assurance

U. S. Steel•West Mifflin, PA

1d•Onsite

About The Position

U. S. Steel Corporation has an opening for a Department Manager – Quality Assurance at our Irvin Works facility. This role involves evaluating and driving improvements in unit Quality Key Performance Indicators, leading corrective actions, and collaborating with various departments to enhance customer satisfaction and operational efficiency. The position also requires managing quality systems, ensuring compliance with certifications, and leading a team of QA engineers in a heavy industry, unionized environment.

Requirements

Bachelor's degree in metallurgical engineering, chemical engineering, mechanical engineering chemistry, or a closely related field
At least five years of experience in steel manufacturing which demonstrates technical expertise in Quality Assurance activities
Excellent interpersonal skills with the ability to listen as well as communicate with all stakeholders, including his or her team, customers, vendors and regulatory agencies.
Ability to work independently and as part of a team, and to manage multiple priorities in a fast-paced environment.
Experience with statistical process control and other quality control tools and techniques (i.e. Measurement System Analysis, Minitab)
Strong aptitude with computer systems, data collection and data analysis.

Responsibilities

Evaluate and drive improvement in unit Quality Key Performance Indicators which could include chemistry compliance, casting slabs made as ordered, diversions, reworks, and customer claims.
Lead and drive appropriate corrective actions and put in place production quality gates to prevent or minimize defects.
Work with sales and customer service groups to address customer complaints and claims, coordinate customer visits, and improve customer delight with steel products.
Work collaboratively with plant operating leadership teams to evaluate and improve quality processes, procedures, and systems to maximize operational capabilities & efficiencies.
Manage and lead cross functional teams focused on development, quality, yield, and delivery making recommendations for continuous improvement.
Develop and deliver appropriate reports to plant leadership and executive corporate management.
Ensure proper procedures and processes are in place to prevent non-conforming product from being produced or getting to the final customer.
Maintain ISO and IATF certifications which includes management of the corresponding control systems, internal and external audit programs, and document and record control throughout the unit.
Operate in a heavy industry environment with a unionized workforce.
Manage all facets of a team of QA engineers, including hiring, retention, coaching and developing, setting performance objectives, and conducting performance reviews.