DEPARTMENT MANAGER - COSMETICS - NORTH POINT MALL

Von Maur/Dry Goods•Alpharetta, GA

About The Position

As a Cosmetics Department Manager at Von Maur, you represent the company and help uphold its reputation for customer service. You drive beauty and skincare business growth by building and maintaining relationships, executing events, and inspiring associates to provide effective customer consultations and top-tier service. You motivate and lead associates while also performing the duties of a cosmetics sales associate. The role requires availability for a rotation of day, evening, and weekend shifts.

Requirements

  • Availability to work a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate, train, coach, and lead associates by example to deliver outstanding customer service.
  • Perform all duties of a cosmetics sales associate.
  • Assess associate performance to improve customer service, increase sales, and meet department goals.
  • Provide associates feedback on service, selling, and account statistics.
  • Develop and implement solutions to address customer problems and department needs.
  • Build and maintain relationships and execute events to grow beauty and skincare business.

Benefits

  • Competitive wages
  • Commission incentive
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Opportunities for career advancement through a promote-from-within philosophy
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