Department Lead (2nd Shift)

Palmer Candy Company•Sioux City, IA

11d

About The Position

The Department Lead is responsible for leading daily production operations to ensure products are manufactured, packaged, and shipped safely, efficiently, and in accordance with company quality standards and customer specifications. The role provides leadership, coaching, and direction to production Team Members while promoting safety, accountability, teamwork, and continuous improvement. It also maintains accurate production reporting in SAP, monitors operational performance through RedZone, and supports achievement of production goals.

Requirements

High school diploma or GED.
Previous leadership, lead, or supervisory experience.
Strong verbal and written communication skills.
Flexible and dependable, with the ability to work well as part of a team.

Nice To Haves

Previous manufacturing or food production experience.
SAP experience.
Experience with production reporting, inventory transactions, and production order management.
Experience using RedZone or other ERP systems.
Working knowledge of Good Manufacturing Practices (GMPs), food safety, sanitation, and allergen control procedures.
Bilingual Spanish/English.

Responsibilities

Lead, coach, train, and support production Team Members while fostering a safe, productive, and team-oriented work environment.
Oversee daily production operations to ensure products meet quality standards, customer specifications, and production schedules.
Ensure adequate staffing, assign work, communicate daily priorities, monitor Team Member performance, and provide timely feedback.
Operate, monitor, and support production lines, including packaging, product inspections, allergen changeovers, sanitation procedures, weight verification, and metal detector checks.
Prepare production lines by ensuring equipment, materials, and supplies are properly set up and available, and assist with production changeovers and start-up activities.
Maintain compliance with company policies, Good Manufacturing Practices (GMPs), food safety, sanitation, allergen control, and workplace safety requirements.
Perform routine quality inspections, maintain accurate production and inventory records, and complete required documentation accurately and on time.
Use SAP, RedZone, iPads, and Microsoft Outlook to support production operations, inventory management, performance monitoring, and communication.
Perform basic equipment troubleshooting and routine maintenance, promptly report malfunctions, and maintain clean and organized work areas.
Collaborate with cross-functional teams to support safety, quality, efficiency, continuous improvement, and customer satisfaction.
Maintain professional conduct, work overtime or extended shifts as business needs require, and perform other duties assigned by management.
Maintain regular and reliable attendance.