Department Lead - Seasonal

Rural King • Cambridge, OH

4d • Onsite

About The Position

The Department Lead supports the efficient and effective operation of an assigned department at Rural King Farm and Home Store. The role oversees inventory and scanning outs, department recovery, price changes, planogram sets, cleanliness, and adherence to merchandising and signing standards. It also provides customer service, assists with front-end transactions or loadouts as needed, and supports store operations through cross-training and participation in learning initiatives. The position has no supervisory responsibilities.

Requirements

• At least 2 years of retail experience, with knowledge of a specific department.
• Excellent verbal and written communication skills.
• Ability to actively listen, ask relevant questions, and provide clear, thorough responses.
• Adaptability to changing priorities, unexpected challenges, evolving business needs, ambiguity, and uncertainty.
• Strong problem-solving skills and ability to remain composed and focused under pressure.
• Ability to prioritize tasks, meet deadlines, and maintain attention to detail and accuracy.
• Comfort navigating computer systems and software.
• Excellent interpersonal and customer service skills.
• Ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
• Ability to remain seated or standing for extended durations.
• Ability to repetitively lift, push, and/or pull at least 30 pounds and intermittently handle 31–50 pounds.
• Ability to use a ladder and/or pallet jack and navigate and access all facilities.
• Ability to communicate verbally with others in person and via electronic devices.
• Close vision for computer-related tasks.

Responsibilities

• Follow the indoor merchandising guide and maintain consistent department and signing standards and appealing displays.
• Monitor inventory by conducting stock counts, scanning outs, reconciling discrepancies, and replenishing merchandise from the stockroom or top stock.
• Oversee department recovery to maintain a neat, organized, and visually appealing area.
• Coordinate and execute price changes, including updating pricing labels and signage with relevant teams.
• Implement playbook features and planogram sets according to company guidelines and standards.
• Maintain department cleanliness and orderliness and follow sanitation and safety protocols.
• Provide customer service by assisting with inquiries, locating products, and addressing concerns.
• Support the front end by processing transactions or loadouts as required.
• Use general office equipment and operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training across departments and responsibilities.
• Participate in training programs, workshops, webinars, and other learning initiatives.
• Provide friendly, proactive, and professional support to internal and external parties, responding to inquiries and issues.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program at no cost to associates.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed