Department Lead - Livestock/Ag

Rural King • Greenville, OH

1d

About The Position

The Department Lead plays a pivotal role in ensuring the efficient and effective operations of the assigned livestock/ag department. The role oversees inventory management, recovery, price changes, planogram sets, cleanliness, and compliance with the indoor merchandising guide to maintain company standards and support an appealing shopping experience. The Department Lead also provides customer service, supports front-end operations as needed, operates retail equipment, and participates in cross-training and learning initiatives.

The position requires at least two years of retail experience with knowledge of the specific department, strong communication and customer service skills, adaptability, problem-solving ability, attention to detail, and comfort using computer systems. The workweek is 40 hours with varied hours, days, nights, and weekends according to business needs. Physical duties include extended sitting or standing, repetitive lifting, pushing, or pulling of at least 30 pounds, intermittent handling of 31–50 pounds, and use of ladders or pallet jacks.

Requirements

• At least 2 years of retail experience with knowledge of the specific department.
• Excellent verbal and written communication skills.
• Ability to actively listen, ask relevant questions, and provide thorough, articulate responses.
• Adaptability to changing priorities, unexpected challenges, and evolving business needs.
• Flexible mindset and ability to navigate ambiguity and uncertainty.
• Strong problem-solving skills to identify and address issues promptly.
• Ability to remain composed and focused in high-pressure situations.
• Ability to prioritize tasks, meet deadlines, and maintain attention to detail.
• Ability to review and analyze information carefully, identifying errors or inconsistencies.
• Comfort navigating computer systems and software.
• Excellent interpersonal and communication skills.
• Excellent customer service skills.
• Ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
• Ability to sit or stand for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31–50 pounds intermittently.
• Ability to use a ladder and/or pallet jack.
• Ability to navigate and access all facilities.
• Ability to communicate verbally with others in person and via electronic devices.
• Close vision for computer-related tasks.

Responsibilities

• Follow the indoor merchandising guide and maintain department and signing standards and appealing displays.
• Monitor inventory levels through stock counts, scanning outs, reconciling discrepancies, and replenishing merchandise from the stockroom or top stock.
• Oversee recovery to keep the department neat, organized, and visually appealing.
• Coordinate and execute price changes, including updating labels and signage with relevant teams.
• Implement playbook features and planogram sets according to company guidelines and standards.
• Maintain department cleanliness and orderliness and enforce sanitation and safety protocols.
• Provide customer service using the customer engagement model, assisting with inquiries, locating products, and addressing concerns.
• Support the front end by processing transactions or loadouts as required.
• Use general office equipment, including telephone, copy machine, fax machine, calculator, and computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility across departments and responsibilities.
• Participate in learning initiatives such as training programs, workshops, and webinars.
• Provide friendly, proactive, and professional internal and external support, responding to inquiries, concerns, and issues.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% match on the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program at no cost to associates.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 chaplaincy services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed