Department Associate, Level 6

Fordham University Portal•Rose Hill, VA

20h

About The Position

The Department Associate optimizes contract, performance, financial, and relationship management processes to help resolve issues, monitor contract compliance, drive continuous improvement, and guide provider relationships. The role supports IT contract management and IT Business Office operations for an office supporting more than 50 staff members. It serves as the focal point for staff needs related to the office environment and daily facility operations, and performs other administrative projects as requested.

Requirements

Strong analytical and problem-solving skills.
Ability to independently manage one's workflow and work outcomes.
Customer service skills.
Ability to interact professionally with staff, faculty, and students.
Ability to interact and collaborate with vendors.
Ability to apply concepts within the relevant area of technical expertise.

Nice To Haves

Demonstrated understanding of Fordham’s culture and environment, and of the business and cultural environment of higher education generally.

Responsibilities

Process all contract renewals.
Coordinate negotiations, contracts, subcontracts, and approvals with appropriate management staff.
Provide advice and interpretation of contract requirements.
Review solicitation requests.
Prepare and submit cost proposals.
Ensure timely processing of technical reports and deliverables.
Assist in developing internal contracts policy.
Assist in managing IT Business Office operations supporting more than 50 staff.
Serve as the focal point for staff needs and requirements concerning the office environment and daily functioning of the facility.
Assist the Director, IT Operations, in maintaining, developing, and documenting office policies and procedures.
Assist in developing ecological efficiency initiatives.
Maintain clean and efficient offices that maximize team productivity.
Familiarize new employees with office procedures, equipment usage, pantry protocols, conference room bookings, and related practices.
Work on administrative projects as requested.