Department Assistant

Brown Medicine•Berkeley, IL

2d•$18 - $30•Onsite

About The Position

Provide administrative and secretarial support primarily for assigned managers at The Autism Project (TAP). Provide secretarial support for other directors and managers as assigned. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

Requirements

Associate degree or 2-3 years of relevant experience

Nice To Haves

Bilingual preferred

Responsibilities

Serve as front desk receptionist, greeting all clients and visitors in a professional, compassionate manner
Provide primary administrative and secretarial support to assigned managers and support additional directors and managers as needed
Serve as a central administrative resource with knowledge of internal departments, affiliates, and external organizations
Schedule appointments and place reminder calls for multiple providers
Maintain front desk schedules and complete daily preparation activities
Register new clients by gathering required documentation and electronically opening cases at admission
Collect and update required client information (demographics, income verification, voter registration, current care registration, etc.)
Verify insurance benefits with Medicaid and third-party payers and enter information into the electronic system (CMHC) and FAMCare
Monitor and maintain accurate electronic client records, including current care numbers
Manage data input and payment tracking for all member applications (Groups, Unity, Camp)
Collect co-pays, record payment information, and enter electronic cash receipts
Support reimbursement and billing accuracy through accurate data entry and documentation
Process reports related to specific client and operational data
Submit all Work Orders and IT requisitions for the building
Respond to routine and non‑routine inquiries regarding programs independently, following established policies and procedures
Manage purchasing, organization, and inventory of office and program supplies; prepare requisitions for approval
Sort, open, prioritize, and distribute incoming mail and packages; prepare correspondence and obtain supporting documentation as needed
Act as liaison for conference room scheduling and managing room reservations
Post and maintain required information, posters, and licenses on the Brown University Health intranet in coordination with Compliance
Utilize PC systems, WorkDay, EPIC, FAMCare, and Microsoft Office applications accurately and efficiently
Demonstrate Brown University Health values—Compassion, Accountability, Respect, and Excellence—in all interactions
Model core Success Factors by instilling trust, valuing differences, maintaining patient and community focus, and collaborating effectively
Perform other administrative and clerical duties as assigned
Collaborate with team members to support patients, providers, and community needs
Demonstrates ability to utilize PC, Peoplesoft and Microsoft Office software accurately and efficiently.
Performs other duties as assigned.