Department Assistant Scheduler
About The Position
Where You’ll Work Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction. Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system. Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members. Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect. Job Summary and Responsibilities As our Department Assistant, you will coordinate and complete patient access, clerical, reception, and other duties within the department. Your role is vital for efficient daily operations and positive patient experience.Every day you will manage complex patient rescheduling and appointment confirmations, meticulously handle inventory, and assist with restocking. You will also perform various administrative tasks to support department functioning.To be successful in this role, you will demonstrate exceptional organizational skills, meticulous attention to detail, and a patient-centered approach. Your ability to manage multiple tasks and communicate effectively is crucial. Greets arriving patients and their families, visitors and other hospital/medical staff in a kind, courteous manner Keeps lobby and public areas organized and professional in appearance Manages multiple phone lines, maintaining a positive, cheerful demeanor Pre-registers patients in all programs efficiently and accurately Coordinates intake of new outpatients, including multidisciplinary referrals Schedules complex new patient appointments accurately, and in an appropriate manner as per scheduling guidelines
Requirements
- High School Diploma or GED
- One (1) - Three (3) years of secretarial experience
Nice To Haves
- Secretarial experience in healthcare setting
- Insurance authorization and insurance benefit verification experience
- Accounts Receivable experience in a healthcare business setting
- Patient scheduling experience
Responsibilities
- Coordinate and complete patient access, clerical, reception, and other duties within the department.
- Manage complex patient rescheduling and appointment confirmations.
- Handle inventory and assist with restocking.
- Perform various administrative tasks to support department functioning.
- Greet arriving patients and their families, visitors and other hospital/medical staff in a kind, courteous manner.
- Keep lobby and public areas organized and professional in appearance.
- Manage multiple phone lines, maintaining a positive, cheerful demeanor.
- Pre-register patients in all programs efficiently and accurately.
- Coordinate intake of new outpatients, including multidisciplinary referrals.
- Schedule complex new patient appointments accurately, and in an appropriate manner as per scheduling guidelines.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
