Department Assistant, Education

Point Loma Nazarene UniversitySan Diego, CA
$21 - $22Onsite

About The Position

Point Loma Nazarene University's School of Education has been preparing exceptional educators for more than 100 years and remains a nationally accredited leader in teacher preparation, special education, educational leadership, counseling, and adult education. The School of Education recommends more than 600 credentials annually and serves students preparing to make a meaningful impact in schools and communities throughout California and beyond. PLNU is seeking an organized, service-oriented, and collaborative Department Assistant to support the daily operations of the School of Education at the Mission Valley Regional Center. This role serves as a key point of contact for students, faculty, staff, and visitors while providing administrative, operational, and event support that contributes to an outstanding student experience and the effective functioning of the department. This is an excellent opportunity for someone who enjoys working in a dynamic academic environment, building relationships, solving problems, and supporting the success of students and faculty.

Requirements

  • Minimum one year of administrative experience
  • Strong computer proficiency including Microsoft Office and Google Workspace applications
  • Ability to type 45 words per minute
  • Comfortable working with both PC and Mac environments or willingness to learn
  • Strong organizational, communication, and customer service skills
  • Knowledge of FERPA regulations and ability to maintain confidentiality
  • Ability to work effectively with frequent interruptions while producing accurate and timely work
  • Excellent English grammar, spelling, punctuation, and written communication skills
  • Evidence of Christian commitment and active church involvement.
  • Staff agree to live in agreement with PLNU's Community Life Covenant.
  • The job offer is contingent on the successful completion of a background check.

Nice To Haves

  • Bachelor's degree
  • Experience working in higher education
  • Experience supporting a diverse student population
  • Proficiency with Workday
  • Proficiency with Taskstream
  • Experience providing administrative support in an academic environment
  • Culturally diverse candidates are encouraged to apply.
  • Knowledge and experience working with a diverse population is preferred.

Responsibilities

  • Serve as the primary receptionist for the School of Education, greeting visitors, answering phones, and directing inquiries appropriately
  • Provide administrative support for prospective and newly admitted students
  • Support faculty and staff with scheduling, communications, and operational needs
  • Maintain office operations, including supply ordering, mail distribution, equipment support, and workroom organization
  • Develop and maintain annual task calendars and administrative schedules
  • Provide administrative support for the Mission Valley Regional Center and School of Education programs
  • Coordinate student appointments and assist with faculty scheduling needs
  • Plan and support departmental events, meetings, and special programs
  • Answer questions from prospective and current students and connect them with appropriate campus resources
  • Coordinate classroom, meeting, and event room reservations
  • Provide basic technology support for faculty and staff utilizing PC and Mac platforms
  • Maintain awareness of institutional updates, admissions requirements, program changes, accreditation requirements, and important deadlines
  • Support recordkeeping and administrative processes while maintaining FERPA compliance and confidentiality
  • Serve as a resource for faculty, students, and staff regarding departmental processes and procedures
  • Participate in professional development opportunities and training activities
  • Perform additional duties and projects as assigned

Benefits

  • health
  • dental
  • tuition benefits for employees and dependents
  • competitive retirement matching
  • vacation and sick time
  • 15 paid holidays per year
  • opportunities to engage with our community including staff chapel and a robust wellness program
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