Department Administrative Coordinator - Public Works

City of Redmond•Redmond, WA

10h•Hybrid

About The Position

The Department Administrative Coordinator supports the efficient operation of the Public Works Department by overseeing administrative workflows and providing high-level support to management and/or divisions within the City. This full-time onsite/hybrid role requires advanced organizational, problem-solving, and technical skills, with occasional evening and weekend work. Note: This position will begin as onsite for the first six months, with the potential for a hybrid schedule, thereafter, based on departmental needs.

Requirements

Knowledge of and skills in: Strategic problem-solving and independent decision-making
Effective communication and collaboration across diverse teams
Innovation in streamlining workflows and improving efficiency
Commitment to equity and cultural humility in community engagement
Sharing expertise and mentoring others
Customer-focused mindset with a proactive approach to service excellence
Records management and Public Records Requests (PRR)
Advanced knowledge of office practices, budgeting, and applicable regulations
Strong analytical, communication, and leadership skills
Proficiency in Microsoft Office and other administrative systems
Ability to manage confidential information and adapt to changing priorities
Experience in customer service and handling high-volume phone communication with professionalism
High school diploma or equivalent
Six years of progressively responsible administrative support experience at the executive level

Nice To Haves

2-4 years of college level coursework preferred
Office management experience preferred
May require relevant certification or higher education coursework as it pertains to the department/division
Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities

Responsibilities

Coordinate with administrative staff and office operations
Develop and implement departmental procedures and policies
Conduct data analysis to support budgeting, reporting, and decision-making
Manage special projects and prepare reports for leadership
Provide confidential support to supervisors and managers
Onboard new staff and maintain departmental systems and intranet content
Monitor budgets and expenditures
Operate advanced software tools (e.g., MS Word, Excel, SharePoint)
Answer phone calls and respond to inquiries with professionalism and efficiency
Provide the best customer service by addressing concerns, resolving issues, and ensuring a positive experience for all contacts
Support records management regularly
Support ongoing Public Records Requests

Benefits

MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
PRESCRIPTION DRUG INSURANCE - Included with each medical plan
DENTAL INSURANCE - For employees and their eligible dependents
VISION INSURANCE - For employees and their eligible dependents
OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
PAID VACATION & HOLIDAYS – with (13) paid holidays per year
EMPLOYEE ASSISTANCE PROGRAM (EAP)
RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
Annual COLA adjustments
Annual merit increases of up to 5%