Denver Central District Manager

U.S. Bank•Denver, CO

About The Position

The Denver Central District Manager leads managers and sales professionals across a group of retail branches in a defined geographic region. The role drives business results through talent management, behavior-based coaching, and development of direct and indirect reports. It serves as a liaison between retail branches and support areas, using relationships with product and line-of-business partners to benefit customers and achieve sales and financial results. The manager oversees recruiting, hiring, training, and adherence to FTE staffing model guidelines across the defined market. The role is accountable for the district’s financial performance, budget adherence, customer-base growth, and increasing the number of customers who consider U.S. Bank central to their financial needs within Consumer and Business Banking. The manager demonstrates agility, models strong customer experience, and promotes and participates in the local market and community.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Five or more years of banking and/or retail management experience.
  • Four or more years of management experience.

Nice To Haves

  • Proven leadership abilities and strategic management skills.
  • Advanced understanding of branch financials, business acumen, and financial products and services.
  • Strong analytical, decision-making, and problem-solving skills.
  • Effective written and verbal communication skills across a variety of methods and settings, using considerable tact and diplomacy.
  • Ability to provide timely and helpful information to others across the organization and encourage open expression of diverse ideas and opinions.
  • Ability to engage in difficult conversations, listen with empathy, and deescalate situations.

Responsibilities

  • Lead managers and sales professionals across a group of retail branches in a defined geographic region.
  • Drive results through talent management strategies, behavior-based coaching, and development of direct and indirect reports.
  • Serve as a liaison between retail branches and support areas.
  • Leverage relationships with product and line-of-business partners to benefit customers and achieve sales and financial results.
  • Oversee recruiting, hiring, and training, and ensure adherence to FTE staffing model guidelines within defined markets.
  • Manage the district’s overall financial performance and budget adherence.
  • Grow the customer base and increase the number of customers to whom U.S. Bank is central within Consumer and Business Banking.
  • Model customer experience and promote and participate in the local market and community.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and an employer-funded retirement plan.
  • Paid vacation of two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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