Dentist- Oral Health Quality Lead

St Johns Community Health•Los Angeles, CA

17h•Hybrid

About The Position

This position requires travel to different SJCH clinics. The role involves diagnosing and treating diseases, injuries, and malformations of teeth and gingiva, and related oral structures. A significant portion of the role (80%) focuses on essential clinical duties, including providing comprehensive general dental services, restorative treatments, preventive procedures, periodontal services, endodontic therapy, dental extractions, and pediatric dental services. The remaining 20% is dedicated to administrative, quality, risk, and compliance duties, such as leading quality assurance and improvement initiatives, conducting risk assessments, managing patient complaints, analyzing clinical performance data, and ensuring compliance with federal, state, and HRSA regulations.

Requirements

Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited dental school.
Active and unrestricted license to practice dentistry in the State of California.
Current DEA and CPR certifications.
DDS, OSHA Certification, CPR License, X-ray Radiation License
Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.

Nice To Haves

Minimum of 7 years of clinical experience, preferably in a community health or FQHC setting.
At least 3 years of experience in oral health compliance, risk management, and quality improvement.
Master of Public Health (MPH) or related graduate degree preferred.
Demonstrated knowledge of HRSA, FQHC, and state compliance standards, as well as quality improvement methodologies (e.g., PDSA cycles, Root Cause Analysis).
Experience in data collection, analysis, and reporting for performance monitoring and compliance.
Proven ability to lead and engage clinical staff in quality and compliance initiatives.
Excellent organizational, analytical, and communication skills.
Ability to conduct and interpret quantitative and qualitative data analyses.
Commitment to patient-centered care and the mission of community health.

Responsibilities

Provide comprehensive general dental services including diagnosis, treatment, prevention, and patient education.
Deliver restorative treatments, performing oral hygiene and preventive procedures.
Carry out periodontal services including but not limited to SRP and Periodontal Maintenance, providing endodontic therapy, performing dental extractions, and offering pediatric dental service.
Perform examinations, cleanings, restorations, extractions, endodontic procedures, and other indicated treatments within scope of licensure and credentialing.
Develop and implement individualized treatment plans that ensure high-quality, evidence-based care.
Collaborate with dental assistants, hygienists, and support staff to maintain efficient and effective clinical operations.
Ensure proper documentation and charting in the electronic dental record in compliance with organizational policies and regulatory requirements.
Promote oral health education and prevention programs to improve patient and community health outcomes.
Lead and coordinate dental quality assurance, quality improvement, and patient safety initiatives across all dental sites.
Conduct ongoing risk assessments and assist in developing mitigation strategies to promote patient safety and reduce potential liabilities.
Address and coordinate responses to patient complaints and grievances, ensuring timely, empathetic, and compliant resolutions.
Keep up to date clinical performance data and support the Chief Dental Officer and Dental Director in analyzing clinical performance and developing strategies for continuous improvement.
Collaborate with the Risk management and Quality Department to align oral health quality initiatives with organizational and HRSA standards.
Participate in quality meetings and contribute to the development of departmental goals and performance benchmarks.
Identify trends, conduct root cause analyses, and recommend evidence-based solutions to improve service delivery and patient satisfaction.
Maintain and improve quality monitoring tools and dashboards to track performance and outcomes.
Conduct and manage dental chart audits, peer reviews, and provide feedback processes.
Develop and deliver educational sessions and materials for staff related to compliance, quality improvement, and risk management.
Ensure ongoing compliance with federal, state, and HRSA regulations applicable St. Johns dental programs.
Support provider onboarding and training on compliance, risk, and quality processes.
Participate in internal and external audits, quality reporting processes.
Assist the Chief Dental Officer/Dental Director in reviewing and developing policies and procedures that promote clinical excellence and patient safety.