Dental Treatment Coordinator

American Dental Companies•Covington, GA

6d•$24 - $28•Onsite

About The Position

At Covington Family Dentistry, we believe everyone deserves access to quality dental services and a healthy, beautiful smile. We are a comprehensive, patient-centered family practice in Covington, Georgia, providing everything from preventative care to advanced cosmetic and implant dentistry under one roof. We are looking for a dedicated Treatment Coordinator who loves helping patients move forward with care through confident communication, strong organization, and consistent follow-up. This is a key role in our practice-you will bridge the gap between clinical diagnosis and treatment delivery, ensuring our patients understand their care plans, navigate financing comfortably, and confidently schedule their appointments.

Requirements

Exceptional verbal and written communication skills, both over the phone and in person.
Comfortable discussing out-of-pocket costs and asking patients for treatment commitment respectfully.
Highly organized with a strong ability to manage data, track outcomes, and monitor Key Performance Indicators (KPIs).
Ability to follow established practice scripts, workflows, and tracking systems.

Nice To Haves

Prior experience as a Dental Treatment Coordinator is strongly preferred.

Responsibilities

Present comprehensive treatment plans to patients clearly, transparently, and compassionately.
Discuss dental fees, coordinate payment/financing options, and answer patient questions respectfully to secure financial commitment.
Verify and thoroughly understand dental insurance breakdowns to ensure highly accurate treatment planning and estimation.
Actively track and follow up on unscheduled treatment plans via daily and weekly tracking protocols.
Accurately document patient decisions, clinical notes, and financial agreements.
Work closely with the doctor and the scheduling team to protect practice production goals and maintain an optimal daily workflow.