Dental Treatment Coordinator

Underbite Maryland Management LLC • Bethesda, MD

3h • Onsite

About The Position

Bethesda Dental Associates, a high-production, patient-focused practice, is seeking a motivated, sales-driven, and detail-oriented Dental Treatment Coordinator to join their dynamic team. This role is ideal for a confident sales leader with strong communication skills, expertise in medical or dental treatment coordination and insurance billing, and a passion for customer service. The position offers an opportunity to grow in a modern, technology-driven dental practice while contributing to the financial success of the office. The practice is part of Underbite Dental Management, a people-first dental support organization committed to operational excellence, leadership development, and professional growth in a supportive and inclusive work environment. Bethesda Dental Associates is an Equal Opportunity Employer.

Requirements

• 2+ years as a Dental Treatment Coordinator or a similar sales-oriented role.
• Proven ability to educate, persuade, and close treatment plans effectively.
• Strong understanding of dental procedures, treatment coordination, and patient education.
• Proficient in union insurance, in-network, out-of-network billing, and third-party financing such as CareCredit, Lending Club, and Sunbit.
• Familiarity with Open Dental (preferred), Asana, Zoom, and Google Suite (Docs, Sheets, Forms) for communication and workflow management.
• Strong problem-solving skills for scheduling, billing, and case presentations.
• Dedicated to enhancing patient satisfaction and retention through strategic communication and service excellence.

Nice To Haves

• Experience with Open Dental

Responsibilities

• Present & Manage Treatment Plans: Clearly explain comprehensive treatment plans and financial options to patients in close collaboration with the clinical team.
• Drive Treatment Acceptance & Sales: Utilize strong sales techniques and persuasive communication to help patients commit to recommended treatments.
• Coordinate Third-Party Financing: Assist patients with CareCredit, Lending Club, and other financial options.
• Support Accounts Receivable (AR): Help with patient and insurance collections.
• Support Insurance & Billing: Help verify in-network (INN) and out-of-network (OON) insurance, manage insurance breakdowns, and process claims.
• Collaborate with the Team: Work closely with dentists, hygienists, and office staff to ensure seamless patient flow.
• Monitor & Improve KPIs: Track key performance indicators (treatment acceptance, sales conversions, collections, and net production) to enhance practice success.
• Ensure an Organized & Efficient Office: Multitask across treatment coordination, sales, scheduling, and administrative responsibilities.

Benefits

• Competitive salary
• Generous commission
• Performance-based bonuses
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance coverage
• Paid certifications (CPR and OSHA)
• Generous PTO & sick days (10 days of PTO after one year and 5 sick days annually)
• Paid holidays (10 paid holidays after just 90 days)
• Referral incentives and acquisition rewards
• 401(k) retirement plan with company matching
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed