Dental Services Specialist

Grace Health•Battle Creek, MI

11d•Onsite

About The Position

Responsible for providing administrative and patient coordination support across multiple dental service areas. Cross-trained to provide coverage for Dental Care Coordination, Dental Referral Coordination, and Portable Dentistry Coordination as needed to support departmental operations and ensure continuity of patient care.

Requirements

CDL preferred
Flu vaccine is a minimum work requirement
One year work experience, preferably in a medical organization

Responsibilities

Coordinates patient care and related services, including assisting patients with information regarding appointments, treatment plans, referrals, insurance coverage, and follow-up care.
Coordinates patient scheduling, referrals, insurance verification, prior authorizations, and related documentation.
Communicates effectively with patients, providers, specialty offices, schools, and other community partners to support continuity of care.
Coordinates administrative functions and workflow, including referral tracking, obtaining required records, preparing patient documentation, and monitoring workflow.
Supports reporting, data collection, and other departmental administrative responsibilities.
Provides operational support across the Dental Care Coordinator, Dental Referral Specialist, and Portable Dentistry Coordinator functions as needed.
Assists with portable dentistry events, community outreach activities, and departmental projects.
Provides backup for Patient Services Assistant duties, including phones and patient registration.