Dental Scheduling Coordinator
American Dental Companies•Fresno, CA
•$18 - $19•Onsite
About The Position
We are looking for a high-energy, detail-oriented Scheduling Coordinator to join our front office team full-time. As the first face and voice our patients encounter, you will set the tone for their entire visit. You will play a pivotal role in managing the heartbeat of our practice: the daily schedule. If you are a master organizer who thrives in a fast-paced environment and genuinely loves connecting with people, we want you on our team.
Requirements
- A minimum of 1 year of experience working in a dental front office is required.
- Familiarity with dental terminology, scheduling flows, and dental software is essential.
- Exceptional Communication: Outstanding verbal and written communication skills with a polished, professional phone presence.
- Multitasking & Organization: Proven ability to manage multiple priorities efficiently (answering phones, greeting walk-ins, and typing) without losing your smile.
- Tech-Savvy: Strong computer skills, including experience with electronic dental records (EDR) and digital communication platforms.
- Team-First Attitude: A positive, reliable professional who enjoys being part of an "incredible team" and is always willing to pitch in to help a colleague.
Responsibilities
- Enthusiastically greet and check in patients upon arrival, ensuring they feel comfortable and welcomed into our office family.
- Strategically schedule and confirm patient appointments to maintain a smooth, productive, and efficient daily flow for the doctor and clinical team.
- Answer phone calls with a warm phone demeanor, answer basic questions, and seamlessly schedule and welcome new patients to the practice.
- Manage, distribute, and collect patient consent forms and update necessary health history and registration details electronically.
- Coordinate with the clinical staff to ensure timely patient seating and handle patient check-out processes as needed.
- Manage appointment confirmations via text, email, and phone calls to actively minimize short-notice cancellations and no-shows.
Benefits
- Standard full-time benefits package (to be discussed in detail during the interview process)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
