Dental Scheduling Coordinator
About The Position
At Mullen Family Dentistry, we pride ourselves on providing exceptional care in a warm, welcoming, and friendly environment. We are a thriving, single-doctor private practice backed by an incredible team and a wonderful family atmosphere. If you are looking for a rewarding position where you are treated like family and can make a true difference in patients' lives, we would love to meet you! We are looking for a bright, organized, and welcoming Scheduling Coordinator to be the face and voice of our practice. In this role, you will manage our daily schedule, greet our wonderful patients, and keep the front office running seamlessly.
Requirements
- Exceptional verbal and written communication skills with a warm, professional phone demeanor.
- Ability to multitask effectively, manage time efficiently, and keep the schedule tightly organized in a steady environment.
Nice To Haves
- Prior experience working in a dental office front desk or administrative role is highly preferred.
- Familiarity with dental practice management software and digital scheduling communication tools is a plus.
Responsibilities
- Manage and optimize the daily patient schedule to ensure an efficient, smooth workflow for the clinical team.
- Greet patients warmly upon arrival, manage check-in/check-out processes, and provide excellent customer service over the phone.
- Answer incoming phone calls, respond to patient inquiries, and manage appointment confirmations and reminders.
- Actively fill schedule cancellations, manage the continuing care/recall system, and follow up on unscheduled treatment plans.
- Maintain accurate patient electronic records and assist with basic front-office administrative tasks as needed.
Benefits
- Competitive package to be discussed during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
