Dental Receptionist/Treatment Coordinator - 11774 - Calgary, AB

123Dentist • Calgary, AB

3d • Onsite

About The Position

A well-established practice in NW Calgary is seeking an experienced Dental Receptionist/Treatment Coordinator to join their team on a part-time basis. This role involves coordinating treatment plans, scheduling appointments, and ensuring a positive patient experience while handling a high volume of patient interactions and phone calls.

Requirements

• Previous dental industry experience is required and must be clearly demonstrated to be considered for this role.
• Strong communication and customer service skills.
• Friendly, outgoing, and professional demeanor.
• Comfortable speaking with patients and handling a high volume of phone calls.
• Ability to coordinate treatment plans, schedule appointments, and support a positive patient experience.
• 1 year minimum of dental industry experience is required as a Dental Administrator/Administrative Assistant
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

Nice To Haves

• Completion of a Dental Administration Program/Certificate is an asset but not necessary
• Experience with dental practice management software such as Tracker and CareCru is considered an asset

Responsibilities

• Coordinate treatment plans
• Schedule appointments
• Support a positive patient experience
• Handle a high volume of phone calls
• Communicate effectively with patients and families

Benefits

• Benefits after 3 months of employment
• Continuing education incentives/tuition reimbursement
• Opportunity for professional advancement
• Team building activities
• Mentorship and training from highly skilled, experienced dental professionals

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree