Dental Receptionist / Front Desk Coordinator ( Full Time )

PDS Management Services, LLC • City of Plattsburgh, NY

1d • Onsite

About The Position

Pediatric Dentistry of Plattsburgh is hiring a Full-Time Front Desk / Patient Coordinator to join their fun, fast-paced team. This role is ideal for someone who is organized, friendly, and passionate about providing excellent service to families. The position offers an opportunity to build a career in dental administration and includes a $1,200 sign-on bonus.

Requirements

• 1+ year of dental front office experience required
• Experience with dental software (Dentrix preferred)
• Excellent communication and multitasking skills
• Friendly, calm, and professional-especially with children and families
• High school diploma or equivalent required
• Must be able to commute or relocate to Plattsburgh, NY

Nice To Haves

• Experience with Dentrix dental software

Responsibilities

• Greet patients and families with warmth and professionalism
• Check in patients, collect forms, and update health records
• Verify insurance coverage and explain benefits
• Schedule, confirm, and follow up on appointments
• Review treatment plans and assist with financial coordination
• Manage front office operations and maintain smooth patient flow
• Answer phone calls, respond to inquiries, and assist with referrals
• Send appointment reminders and recall notices

Benefits

• $1,200 Sign-On Bonus
• Quarterly performance bonuses
• Annual reviews with promotion opportunities
• Full Benefits Package
• 401(k) retirement plan
• Health, dental, vision, and life insurance
• FSA and HSA accounts
• Paid time off (PTO)
• Employee referral bonus program
• Staff discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED