Dental Patient Treatment Coordinator

Keck Medicine of USC • Los Angeles, CA

13d • Onsite

About The Position

USC's Herman Ostrow School of Dentistry is looking for a talented Dental Patient Treatment Coordinator to join the Advanced Specialties Team! This department will need a team-oriented individual who is able to manage a heavy work load and multi-task constantly. The department is very busy and fast-paced, we need a candidate who manages stress well and can keep a positive perspective. A bilingual English and Spanish speaker with a Dental background is preferred. If you are a candidate willing to take on this challenge, please apply! This will be a 1 year fixed-term assignment.

Requirements

• Minimum Education: High school or equivalent
• Minimum Experience: 2 years
• Demonstrated experience in dental management and dental secretarial assistance.
• Working knowledge of HIPAA compliance.
• Demonstrated excellent interpersonal customer service, and telephone skills.
• Demonstrated ability to multi-task.
• Working knowledge of dental terminology and PPO and Denti-Cal and health insurance.
• Ability to work scheduled evening and weekend shifts.
• Demonstrated team-oriented and collaborative work style.
• Demonstrated experience in a high volume, fast paced environment.
• Answer telephones
• Assemble and organize numerical data
• Clinical documentation
• Communicate with others to gather information
• Customer service
• Gather data
• Maintain filing systems
• Prioritize different projects
• Read handwritten text
• Schedule appointments
• Understand and apply policies and procedures
• Use database and/or word processing software

Nice To Haves

• Associate's Degree
• 3 years of experience
• Knowledge of dental management software, particularly axiUm.
• Experience working with basic contracts.
• Working knowledge of MS Office, particularly word, Excel PowerPoint and outlook.
• Fluent bilingual English and Spanish speaker.

Responsibilities

• Performs a variety of tasks associated with the dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling.
• Works closely with patients and dentists to arrange comprehensive treatment planning.
• Schedules patient appointments and monitors patient flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED