Dental Patient Access Representative

Montgomery County Memorial Hospital + Clinics • Red Oak, IA

7d • Onsite

About The Position

MCMH + Clinics has an opening for a full-time Dental Patient Access Representative. This position will serve as the primary biller for dental claims while supporting front office operations within MCMH's new integrated medical and dental clinic. This position will also serve as a backup for patient access activities, including answering telephone calls, scheduling appointments, and patient registration. As the clinic grows and expands services, the position will evolve to support additional patient access responsibilities and front office operations. We are seeking an individual with a positive attitude and willingness to learn and grow alongside our team. This position offers a unique opportunity to support our community through an innovative clinic model that combines medical and dental services to improve access to care. The ideal candidate values teamwork, embraces new challenges, and is committed to providing an exceptional patient experience.

Requirements

• Skilled individual who is able to prioritize work in order to accommodate patient flow and work in a fast-paced setting
• Detail-oriented
• Able to multitask
• Able to function independently
• Excellent customer service skills
• General computer knowledge

Nice To Haves

• Previous experience in dental billing
• Previous experience in patient access
• Previous experience in medical office operations
• Previous experience in dental office operations

Responsibilities

• Processing and monitoring dental insurance claims
• Verifying insurance coverage
• Investigating denied claims for possible reprocessing
• Maintaining accurate patient account information
• Assisting patients with billing-related questions
• Answering telephone calls
• Scheduling appointments
• Patient registration

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Life Insurance
• Short Term Disability
• Discounts on Healthcare Services
• FSA
• 457 Deferred Savings Plan
• Tuition Assistance
• Cafeteria Discount
• Wellness Program
• Free Access to On-Site Gym

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed