Dental Patient Access Representative

Montgomery County Memorial Hospital • Red Oak, IA

6d • Onsite

About The Position

MCMH + Clinics has an opening for a full-time Dental Patient Access Representative. This position will serve as the primary biller for dental claims while supporting front office operations within MCMH's new integrated medical and dental clinic. Responsibilities include processing and monitoring dental insurance claims, verifying insurance coverage, investigating denied claims for possible reprocessing, maintaining accurate patient account information, and assisting patients with billing-related questions. This position will also serve as a backup for patient access activities, including answering telephone calls, scheduling appointments, and patient registration. As the clinic grows and expands services, the position will evolve to support additional patient access responsibilities and front office operations. Must be a skilled individual who is able to prioritize work in order to accommodate patient flow and work in a fast-paced setting. Must be detail-oriented and able to multitask, function independently, and provide excellent customer service skills. General computer knowledge is required. Previous experience in dental billing, patient access, medical office, or dental office operations is preferred but not required. We are seeking an individual with a positive attitude and willingness to learn and grow alongside our team. This position offers a unique opportunity to support our community through an innovative clinic model that combines medical and dental services to improve access to care. The ideal candidate values teamwork, embraces new challenges, and is committed to providing an exceptional patient experience. At Montgomery County Memorial Hospital, we pride ourselves in small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth.

Requirements

• Skilled individual able to prioritize work to accommodate patient flow
• Ability to work in a fast-paced setting
• Detail-oriented
• Able to multitask
• Able to function independently
• Excellent customer service skills
• General computer knowledge

Nice To Haves

• Previous experience in dental billing
• Previous experience in patient access
• Previous experience in medical office operations
• Previous experience in dental office operations
• Positive attitude
• Willingness to learn and grow
• Values teamwork
• Embraces new challenges
• Committed to providing an exceptional patient experience

Responsibilities

• Processing and monitoring dental insurance claims
• Verifying insurance coverage
• Investigating denied claims for possible reprocessing
• Maintaining accurate patient account information
• Assisting patients with billing-related questions
• Serving as a backup for patient access activities, including answering telephone calls, scheduling appointments, and patient registration
• Evolving to support additional patient access responsibilities and front office operations as the clinic grows

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Life Insurance
• Short Term Disability
• Discounts on Healthcare Services
• FSA
• 457 Deferred Savings Plan
• Tuition Assistance
• Cafeteria Discount
• Wellness Program
• Free Access to On-Site Gym

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed