Front Desk

Diamond Braces Orthodontist: Braces & Invisalign•Fair Lawn, NJ

33d•Hybrid

About The Position

ARE YOU PASSIONATE ABOUT MAKING PEOPLE SMILE? JOIN DIAMOND BRACES AS A TREATMENT COORDINATOR! ENJOY GROWTH OPPORTUNITIES, GREAT BENEFITS, AND A SUPPORTIVE TEAM THAT'S ALL ABOUT CREATING WORLD-CLASS SMILES. READY TO MAKE SMILES YOUR BUSINESS? WE’D LOVE TO MEET YOU! THIS POSITION IS FULL-TIME. LOCAL TRAVEL BETWEEN OFFICES MAY BE REQUIRED.

Requirements

Previous work history
Retail/sales experience
Communication skills
Computer literacy
Education
Managerial experience
Long term goals

Nice To Haves

Bilingual is a plus

Responsibilities

Educate clients on the importance of a healthy smile – Clearly communicate the long-term benefits of dental care, fostering understanding and excitement about the treatment process
Guide clients through treatment acceptance – Support clients in making informed decisions about their care by providing clear, concise explanations of treatment options and benefits.
Answer client inquiries with excellence – Utilize strong verbal and written communication skills to respond to client questions through various channels, ensuring they feel supported and informed.
Manage appointments effectively – Ensure schedules are fully optimized, maintaining smooth client flow and minimizing wait times.
Greet clients warmly – Create a welcoming and comfortable environment, setting a positive tone for every client’s experience.
Present necessary information and documentation – Ensure clients have all the information they need, demonstrating transparency and commitment to their care.
Verify Insurance Eligibility – Confirm policy usage and limitations, and follow up with clients on their benefits and insurance coverage as needed.
Support dental staff – Provide assistance to dentists and other team members as needed, ensuring the smooth operation of the practice.
Maintain clean work environment – Uphold standards of cleanliness and safety to prevent the spread of infection, protecting the well-being of clients and staff.
Embrace flexibility – Handle miscellaneous job-related duties as assigned, adapting to the dynamic needs of the practice