Dental Office Manager
About The Position
Mallard Cove Dental is seeking a Full Time Dental Practice Manager in Atlanta, Georgia. This role offers the opportunity to make a significant impact by rebuilding and shaping a dental practice, establishing a positive team culture, improving the patient experience, and building a practice to be proud of. The ideal candidate is an experienced Dental Office Manager who enjoys leading people, solving problems, thinking creatively, and turning ideas into action. The Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location, focusing on operational tasks to enhance practice efficiencies and growth in conjunction with the Star Dental Partners (SDP) support team and the primary dentist. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Requirements
- 3 years of dental office management or equivalent experience (Required)
- Experience manager people and conflict resolution
- Proficient in dental performance management software, Denticon experience is a plus!
- Strong understanding of marketing strategies, platforms, tools and metrics
- Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
- Solid understanding of P&L management (budgeting), experience with claim follow up and resolution
- Comprehensive understanding ability to enforce current labor laws
- Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
- Integrity
- Accountability
- Customer-centric
- Effective leadership skills
- Experience in P&L Management
- Demonstrates flexibility as appropriate
- Results-driven
- Ability to successfully multitask under pressure
- Strong organizational skills
- Strong attention to detail
- Proficient in Time Management
- Excellent communication skills (verbal/written)
Nice To Haves
- Denticon experience is a plus!
Responsibilities
- Team leadership, coaching and training
- Profit & Loss (P&L) management
- Staff and patient scheduling
- Time & Attendance (T&A) management
- Payroll process management
- Accounts Payable (AP) management
- Manage insurance claims and other forms of payment
- Patient satisfaction and experience
- Collaborate on internal and external marketing efforts
- Implement policies and procedures
- Promote SDP company policies and best practices (published or otherwise communicated)
- Management of dental licenses and other related certifications
- Maintain current safety procedures and personal protective equipment required to minimize health risks
- Other job duties as assigned
Benefits
- Office Manager Incentive Bonus
- Monthly Employee Incentive Bonus
- 401K
- Paid Time Off (PTO)
- Paid Company Holidays, Bereavement, and Jury Duty
- Paid Basic Life & AD&D insurance
- Medical, Dental, and Vision
- Short Term Disability
- Long Term Disability
- Employee Referral Bonus Program
- Voluntary Life, Disability, Pet & AD&D Insurance
- Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
- Patient-centric community approach
- Work/life balance
- Opportunity for career growth
- Professional development and support with continuing education
- Strong business and operational teams
- Employee Assistance Program (EAP) for all employees and their household
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
