Dental Lab Technical Manager (Digital Design)

Perry & Young Dental Lab•Jacksonville, FL

21d

About The Position

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Digital Design Manager opportunity at NDX Dynamic Dental Solutions in Jacksonville, FL. The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Requirements

Excellent hand-eye coordination
Strong verbal and written communication skills
Capable of managing time and working well with others
Strong leadership skills and accountability
Knowledgeable in dental anatomy and terminology
Strong problem solving skills, capable of coming up with creative approaches for generating new ideas and improving existing processes or products in the unit
Professional skill level in the use of CAD software using engineering and design principles to maximize output
Strong ability to read, listen, comprehend, retain, and execute on written and verbal instructions
High level of organizational skills, with the ability to prioritize work
Must be able to read, write, speak and understand English
This technician has a minimum of five (5) years of experience and is skilled in one or more of the skills associated with a Dental Laboratory Technician
Required 3 years of management experience

Responsibilities

Accountable for workflow and assignment of cases, meeting department due dates
Confer with lab technicians and other personnel to refine operating procedures, resolve problematic scenarios, and provide technical information
Research and develop new and innovative methods and products as they pertain to the dental industry
Read prescriptions and specifications received from dentists
Knowledge and comfortability with computers
Operate the computer-aided design & computer-aided manufacturing steps for the designing process, including scanning, loading and creating files
Operate software for nesting designs to be processed through the milling/printing process
Load information into the computer, such as patient name, pan number, type of crown, shade
Follow all required steps, to ensure consistent, accurate results
Handle inbound & outbound calls to doctors as needed
Assist with training and develop team members
Use past experience and successes to effectively trouble shoot and problem solve
Manage daily job task assignments to keep production running at high levels of efficiency
Disseminate knowledge and provide continual team improvement through teaching and instructing
Maintain productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments
Maintains department staff by recruiting selecting orienting, and training employees
Ensure the work flow process meets Company standards of quality control, production and documentation
Review final work to confirm that quality standards have been met
Clean work area daily
All other duties as assigned