Dental Insurance Coordinator

American Dental Companies•Davis, CA

7d•Onsite

About The Position

Welcome to James W. Childress DDS, Inc.! Located in Davis, CA, our prestigious 2-doctor practice has been proudly voted the Best Dentist in Yolo County 25 years in a row. We operate as a premier Fee-For-Service (FFS) practice, supported by an incredible, full team dedicated to delivering top-tier cosmetic, family, and general dentistry. We take great pride in our high-end, supportive, and comfortable office environment. If you want to work with an elite team that treats patients like family, we want to hear from you! As our Insurance Coordinator, you will own the end-to-end insurance process to ensure clear transparency for our patients and seamless revenue flow for our Fee-For-Service practice.

Requirements

Minimum 1–2 years of experience managing dental insurance processing, billing, or claims allocation.
Deep understanding of dental codes (CDT codes), insurance terminology, and how out-of-network/FFS reimbursement operates.
Exceptional communication skills, strict attention to detail, and a warm, professional phone presence.

Nice To Haves

Proficiency with dental practice management software (e.g., Dentrix, Dentech, or similar platforms).
Previous experience handling high-volume claims in a boutique or private practice setting.

Responsibilities

Pre-verifying out-of-network and FFS dental insurance benefits prior to patient appointments.
Submitting comprehensive dental insurance claims quickly and accurately; including digital X-rays, narrative attachments, and intra-oral images.
Monitoring outstanding insurance aging reports, tracking unpaid claims, and aggressively appealing denials.
Explicitly detailing out-of-pocket costs and explaining out-of-network breakdowns to patients with clarity and empathy.
Collaborating with the New Patient and Schedule Coordinators to maintain an efficient front desk workflow.