Dental Front Office Coordinator

Star Dental Partners • Covington, LA

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About The Position

MoreSmiles Dental Spa is hiring a full-time Dental Front Office Coordinator in Covington, Louisiana. The coordinator is the face of the practice and helps create a welcoming patient experience while handling front-office and administrative operations. The role includes patient accounting and relationship support, claims assistance, call handling, appointment scheduling, records requests, patient follow-ups, and monitoring unscheduled and treatment-pending lists to support scheduling goals.

The schedule is Monday through Thursday, 8:00 a.m. to 4:30 p.m., and Friday, 8:00 a.m. to 1:00 p.m. The practice has two dentists: Dr. James A. Moreau, who has provided cosmetic and implant care for over 40 years, and Dr. Ammar Mekari, who serves patients across generations.

Requirements

• High school diploma.
• At least 2 years of dental front office experience.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multitasking and organizational skills.
• Ability to collaborate with a team.

Responsibilities

• Manage administrative duties.
• Account for patients and help maintain patient relationships.
• Organize and assist with claims.
• Answer incoming calls, including calls from new patients and patients with emergencies.
• Schedule appointments.
• Request records.
• Follow up with patients.
• Manage unscheduled and treatment-pending lists to support patient follow-through and meet scheduling goals.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Bereavement and jury duty leave.
• Paid basic life insurance and voluntary life/AD&D coverage.
• Short- and long-term disability coverage.
• Pet insurance.
• Accidental injury, critical illness, and hospital indemnity plans with wellness incentives.
• Employee assistance program (EAP) for the employee and household.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED