Dental Front Office Coordinator - Parkway Dental

American Dental Companies•Albuquerque, NM

2d•Onsite

About The Position

Parkway Dental is seeking a dynamic, organized, and friendly Front Desk Coordinator to welcome patients, manage daily administrative operations, and help ensure the office runs seamlessly. The practice provides cosmetic and family dentistry, including restorative treatments, with a focus on patient-first care. No prior dental experience is required in the overview, and training is provided; however, the qualifications section states that at least one year of dental front-office experience is required. The role is full-time in Albuquerque, New Mexico, with a Monday through Thursday schedule from 7:30 AM to 5:00 PM and Fridays off. Compensation is $18.00–$22.00 per hour, depending on baseline skills.

Requirements

At least one year of experience in a dental front-office setting.
Exceptional verbal and written interpersonal communication skills.
Strong multitasking capabilities, attention to detail, and time-management skills.
Comfort learning new computer software and handling multi-line phone systems.
Positive attitude, reliability, and a collaborative approach to teamwork.

Nice To Haves

Additional experience in customer service or healthcare administration.

Responsibilities

Greet patients warmly and professionally and manage check-in and check-out processes.
Manage appointment calendars to make efficient use of providers’ time.
Answer multi-line phone calls, address patient inquiries, and manage office correspondence.
Coordinate with dental insurance companies, verify patient benefits, and assist with claim processing.
Maintain accurate, precise, and confidential patient records in practice management software.
Track office inventory, order front-desk supplies, and keep the reception area neat and welcoming.