DENTAL FRONT DESK

NEW Health•Colville, WA

4d•Onsite

About The Position

This position is part of a multi-disciplinary team that provides quality patient care in our patient centered medical home model. The purpose of this position is to improve the overall health of the communities we serve by performing reception, scheduling and general administrative support duties.

Requirements

HS diploma or equivalent required.
Computer skills required.
Ability to spell accurately.
Able to clearly communicate information to patients and gather information from patients.
Must have basic math skills to calculate patient payments.

Nice To Haves

Applicable additional schooling and/or formal training preferred.
Customer service and multi-line telephone experience preferred.

Responsibilities

Immediately greets patients upon arrival; verifies appointment, insurance and personal information.
Collects co-pay and applicable paperwork from patient.
Reconciles daily receipts/petty cash.
Enters patient demographics information into billing and electronic health/dental records system (EHR/EDR).
Ensures accuracy and completion of intake forms before forwarding to billing for processing.
Closes batches daily.
Professionally answers calls, takes messages and/or refers callers to appropriate individuals.
Schedules appointments and translators as needed.
Treats patients with highest respect in all functions of job and maintains patient confidentiality.
Monitor patient waiting rooms for cleanliness and security, sanitizing as needed or directed.
Performs other duties as assigned.
Travel may be required.