Front Desk
Guardian Dentistry Partners•Burtonsville, MD
•Onsite
About The Position
We are looking for an experienced, professional, and motivated Dental Front Desk / Treatment Coordinator to join our team. The ideal candidate has hands-on dental office experience, is comfortable working in a dental setting and can confidently communicate treatment and financial options to patients.
Requirements
- Previous dental front desk experience required
- Dental software experience required; Dentrix experience strongly preferred
- Experience verifying dental insurance benefits
- Comfortable discussing dental treatment, fees, and financial options with patients
- Strong understanding of dental terminology and common procedures
- Excellent communication and customer service skills
- Professional, organized, and detail-oriented
- Ability to multitask in a fast-paced dental environment
- Comfortable discussing financial arrangements and asking for payment
- Reliable, punctual, and able to work well as part of a team
- Must be comfortable taking initiative and working independently
Responsibilities
- Greet and check patients in and out with a warm, professional attitude
- Answer phones, respond to patient inquiries, and manage office communication
- Schedule and confirm appointments while maintaining an efficient schedule
- Review insurance benefits, estimates, deductibles, and patient portions
- Enter and update patient information details accurately
- Present dental treatment plans and explain recommended treatment in a clear, patient-friendly manner
- Discuss treatment fees, payment expectations, and financing options
- Follow up with patients regarding recommended treatment and scheduling
- Process payments and maintain accurate financial records
- Submit and follow up on dental insurance claims and pre-estimates
- Assist with accounts receivable and outstanding patient balances
- Maintain accurate patient records and documentation
- Work closely with the doctors and clinical team to ensure a smooth patient experience
- Perform other general front-office and administrative duties as needed
Benefits
- Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance
- Flexible Schedules
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
