Dental Asst. Coordinator - Mobile Unit (Full Time, Days)

Nicklaus Children's Hospital•Miami, FL

10h

About The Position

Responsible for coordinating activities related to the Mobile Dental Unit program and outreach initiatives. The role serves as a liaison with external agencies and supports delivery of dental care in the Dental Clinic and community-based settings using portable dental equipment. Duties include coordinating the safe transport, setup, operation, and breakdown of portable equipment and supplies; assisting the dentist and/or dental hygienist during clinical procedures; and performing patient registration. Frequent travel in the employee’s personal vehicle is required to transport equipment and supplies to offsite locations. When not providing community services, the Dental Assistant supports daily operations in the main dental clinic, including chairside assisting, patient registration, sterilization, and other assigned duties.

Requirements

Graduate of an accredited school of Dental Assisting or Expanded Duties Certified.
Maintain an active American Heart Association AED credential in good standing throughout employment.
Maintain an active EFDA Expanded Duties Certification in good standing throughout employment.
Active and valid Florida driver’s license, with an approved driving record pursuant to policy, maintained throughout employment.
Reliable personal vehicle required.
1–3 years of dental assisting experience.
Ability to work independently and adapt to changing environments.
Ability to relate cooperatively and constructively with patients, families, and coworkers.
Ability to communicate effectively verbally and in writing.
Ability to maintain confidentiality of sensitive information.
Ability to demonstrate clinical expertise and high-quality expanded-duties assisting skills.
Ability to problem-solve and adapt standard clinical procedures to individual client needs.
Ability to interpret, adapt, and react calmly under stressful conditions.
Excellent organizational skills.
Ability to lift, carry, and transport dental equipment weighing up to 50 lbs.

Nice To Haves

Nitrous Oxide Certification.
Experience with dental or medical registration systems.
Experience with Microsoft Office, Dentrix, and Dexis.

Responsibilities

Coordinate activities related to the Mobile Dental Unit program.
Serve as liaison between NCH’s dental department, social agencies, safety net providers, and patients identified by the mobile program who need follow-up care at a fixed dental facility.
Welcome patients at offsite clinics and assist with check-in and registration, including verifying identity, demographic information, and insurance details.
Perform designated expanded-duty functions permitted by the Florida Board of Dentistry.
Assist with patient behavior and monitor patients receiving nitrous oxide; never leave them unattended.
Work under the direct supervision of the Dentist to provide care to pediatric patients, including supragingival prophylaxis cleaning as part of dental treatment.
Prepare and maintain dental instruments, supplies, and equipment in compliance with infection control and sterilization protocols.
Use appropriate approaches when working with small children, children with autism, children confined to wheelchairs, and children with developmental delays.
Ensure patient safety when using a papoose, when necessary, for patients unable to sit unassisted during procedures.
Provide clear education to parents and patients, including verbal post-treatment, sedation, and OR instructions and written information when indicated.
Maintain clinic operatory supply levels and notify appropriate staff when master inventory reaches reorder status.
Check equipment for proper function and cleanliness and notify designated staff when repairs are needed.
Answer, screen, and route incoming calls; liaise with insurance companies and other hospital departments.
Schedule appointments for patients while providing services at offsite locations.
Review, maintain, and document patient information accurately and promptly in the computer; obtain consent from parents.
Take x-rays to obtain diagnostic information with the least amount of exposure and follow hospital and departmental infection control policies.
Prepare for procedures, provide supplies and instruments during procedures, and clean up afterward.
Maintain records and documentation for internal and external regulatory purposes.
Provide friendly interaction and communication to patients and families, and assist them with entering the Dental Mobile Unit.
Safely transport portable dental equipment and supplies to and from offsite locations using a personal vehicle.
Load, unload, assemble, and disassemble portable dental units, chairs, and related equipment.
Conduct routine maintenance and basic troubleshooting of portable dental equipment, and ensure equipment is cleaned, disinfected, and stored properly after each use.
Support day-to-day operations in the main dental clinic when not working in the community, including chairside assisting, patient registration, and sterilization.